The KioCafe Mobile Application is developed and owned by KioCafe Technologies, LLC. KioCafe Technologies (“we,” “us,” “our”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
This policy applies only to information we collect in the App and in electronic communications sent through or in connection with the App, including email and text messages where applicable. This policy does not apply to information you provide to or is collected by any third party. These other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the App. By downloading, registering with, or using the App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the App after we revise this policy means you accept those changes, so please check the policy periodically for updates.
The App is not intended for users under the age of 13. We do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. By using the App, you hereby represent that you are at least 13.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
The KioCafe Mobile Application is developed, owned, and operated by KioCafe Technologies, LLC. Information collected through the App is collected by KioCafe Technologies, LLC and used to provide, operate, maintain, and improve the App and the services made available through it.
We may collect information from and about users of the App:
When you download, register with, or use the App, you must first complete the registration form and we may collect information directly from you. Types of information we collect directly from you include your name, email address, other contact information, location identifier, credit card and billing details or other information to process payment, including billing address, payment and transaction history, and any other information you submit to the App or otherwise provide to us. If you choose to provide your mobile phone number, we may use it for account-related and service-related purposes as described in this policy, including text messaging where applicable.
When you download, access, and use the App, it may use technology to automatically collect:
We may use the information we collect about you or that you provide to us, including any personal information, to provide you with the App and its contents and functions, and any information, products, or services that you request from us. For example, we may use your information to respond to messages or inquiries that you submit to us, to send you service-related or administrative communications in accordance with your preferences, and to improve the App and deliver a better and more personalized experience to our users.
We may use your email address to send you updates regarding changes to this Privacy Policy, as well as other administrative or service-related communications.
If you provide your mobile phone number, we may send you transactional text messages related to your use of the App, such as one-time passcodes, authentication messages, password reset messages, account verification messages, and other service-related notifications.
If you separately and expressly opt in, we may also send you marketing or promotional text messages about KioCafe products, services, offers, promotions, loyalty benefits, or other brand-related updates. Consent to receive marketing or promotional text messages is not required to create an account, use the App, or purchase goods or services. Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. For help, reply HELP or contact us using the contact information below.
We do not sell your personal information or mobile data. We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. We share data with third-party service providers only as necessary to provide, operate, maintain, support, and improve the App and related services, and only under written agreements that require confidentiality, security, and restrict use of the information to our documented instructions. Under no circumstances will mobile phone numbers, SMS opt-in consent, or mobile data be sold or used by third parties for advertising or promotional purposes.
We may disclose your information to third parties only in the following limited circumstances:
Text messaging originator opt-in data and consent will not be sold or shared with any third parties except as necessary to provide the requested messaging services.
You may opt out of marketing or promotional communications from us at any time. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications that are necessary for your account or your use of the App. You can do the following at any time by contacting us at the contact information provided below:
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information, including the right to request businesses to tell you how your personal information has been shared with third parties, if at all, for the third parties’ direct marketing purposes. To make such a request, please contact us at the contact information listed below.
We understand the importance of keeping customer information safe and secure. We take reasonable measures to protect the information we collect from you.
The safety and security of your information also depends on you. Where we have given you, or where you have chosen, a password for access to certain parts of our App, you are responsible for keeping this password confidential. We urge you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your information, we cannot guarantee, ensure, or warrant that personal information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or telecommunications network. Any transmission of personal information is at your own risk. We are not responsible for the disclosure of personal information that you transmit to us over the Internet, including through the App or by email, where such disclosure results from risks inherent in online communications beyond our reasonable control.
We reserve the right to amend this privacy policy at any time to reflect changes in the law, our data collection and use practices, the features of our App, or advances in technology. We will make the revised privacy policy accessible through the App on this current page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.
To ask questions or comment about this Privacy Policy, our privacy practices, or our text messaging practices, please contact us at:
5610 Kennedy Rd S
Mississauga ON L4Z 2A9
800-878-2013